Privacy Policy

Simple Car Title Loans Inc. DBA 1800TitleLoan

Effective Date: January 1, 2025

Simple Car Title Loans Inc. d/b/a 1800TitleLoan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Information you provide:

  • Name, address, phone number, and email address
  • Social Security Number and date of birth
  • Driver's license or government-issued ID
  • Income, employment, and residency information
  • Vehicle information (make, model, year, VIN, mileage)
  • Bank account information for payment processing

Information from other sources:

  • Credit reports and credit history
  • Employment and income verification
  • Vehicle history and valuation reports

Information collected automatically:

  • IP address, browser type, and device information
  • Cookies and website usage data
  • Location data (with your consent)

Mobile Subscriber Information

⚠️ IMPORTANT: Your mobile information will NEVER be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

How We Use Your Information

  • Process and evaluate your loan application
  • Verify your identity, income, and vehicle ownership
  • Manage your account and process payments
  • Service and collect on your loan
  • Communicate with you about your account
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information.

We may share your information for:

  • Processing transactions and maintaining your account
  • Reporting to credit bureaus
  • Responding to court orders and legal investigations
  • Working with service providers (payment processors, IT providers, collection agencies)

All service providers are required to protect your information and use it only for specified purposes.

Cookies & Tracking

Our website uses cookies to improve your experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.

Your Privacy Rights

You have the right to:

  • Know what personal information we collect and how it's used
  • Request deletion of your personal information (subject to legal exceptions)
  • Request correction of inaccurate information
  • Opt out of marketing communications
  • Opt out of third-party information sharing for marketing

Communication Opt-Outs:

  • Email: Click "unsubscribe" at the bottom of promotional emails
  • SMS/Text: Reply STOP to any message
  • Phone/Mail/Other: Call (818) 505-0606 to update preferences

Note: Even if you opt out of marketing, we may still contact you about your account, payments, and servicing.

Data Security

We maintain physical, electronic, and procedural safeguards to protect your information, including SSL/TLS encryption, secure servers, and employee training. While we take reasonable measures to protect your information, no system is completely secure.

Data Retention

We retain your personal information as long as necessary to fulfill the purposes in this policy and comply with legal requirements. Loan records are typically retained for a minimum of 7 years after account closure.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a new effective date.

SMS Privacy Policy

This policy explains how we collect, use, and protect your information when you opt into our SMS messaging program.

⚠️ MOBILE INFORMATION PROTECTION

Your mobile information will NEVER be shared with third parties or affiliates for marketing or promotional purposes. No exceptions.

Information We Collect

  • Phone Number: The mobile number you provide when opting in
  • Consent Records: Date, time, and method of your opt-in
  • Message Data: Delivery status and response data

Your Consent

Your consent to receive SMS messages applies only to Simple Car Title Loans Inc.

  • Your consent cannot be shared with or transferred to third parties
  • Consent is not required to obtain a loan

Message Frequency & Charges

Message frequency varies based on account activity. We do not charge for SMS messages, but standard message and data rates from your carrier may apply.

How to Opt Out

Text STOP to unsubscribe

Text HELP for assistance

Or call (818) 505-0606

Privacy Questions or Requests?

📞 (818) 505-0606

Simple Car Title Loans Inc.

15416 Devonshire St, Mission Hills, CA 91345

contact@1800TitleLoan.com

Simple Car Title Loans Inc. DBA 1800TitleLoan
Licensed by the California DFPI | NMLS #2348873
Last updated January 1, 2025